Counsel from people who have made these decisions.

CEO

Michael Alden

Michael is a healthcare leader who specializes in bringing the future into focus and helping organizations establish a competitive advantage in how they capture value from product innovation. Michael has co-founded three healthcare companies, led product innovation for a Fortune 5 healthcare company, coordinated multi-million dollar application development projects, contributed to raising multiple rounds of angel and venture funding, had companies acquired, and been a member of high-functioning teams to bring numerous transformative products to market for tens of millions of people.

SVP, Physician Enterprise Strategy

Travis Dowell

FHFMA · FACHE · FACMPE

A seasoned veteran of the industry, Travis Dowell has decades of experience in healthcare, specifically in physician practice management. Most recently, Travis was President and CEO of Memorial Medical Group, where he provided the strategy and leadership necessary to create a superior physician delivery model.

Travis began his career as a cost accountant implementing a decision support and cost accounting system at Memorial Health. As his role expanded, Travis directed a general finance department that included budgeting, cost accounting, investments, and accounting for multiple affiliates of the health system before accepting the lead operational role for Memorial Medical Group in 1996. Memorial Medical Group is a nearly 270-provider multi-specialty network located across multiple sites in central Illinois.

Under his leadership, Memorial Medical Group achieved Patient-Centered Medical Home designations and won multiple Employer of Choice awards. Travis converted multiple locations to rural health and FQHC status, grew the network through recruitment, added urgent care locations and retail clinics, and adopted virtual products using AI.

Travis holds an undergraduate degree in Finance and Accounting from Millikin University and a Master of Business Administration from the University of Illinois Springfield. He holds fellowships with the Healthcare Financial Management Association (FHFMA), the American College of Healthcare Executives (FACHE), and the Medical Group Management Association (FACMPE).

SVP, Clinical Technology

Jeff Miller

Jeff has over 33 years of experience as a senior health advisor. He has worked with a broad range of healthcare organizations throughout the country and specializes in strategies that harmonize process, people, and technology to transform care delivery into high-performing enterprises.

Jeff served as Chief Executive Officer and Board Member of Intellivisit, Inc. He led the organization through the transition from a team of founders to a commercially scaled enterprise that is a leader in the emerging discipline of AI-assisted care delivery and patient navigation. In May 2023, Jeff helped facilitate the merger of Intellivisit and Urgent Care Partners to create Intellivisit Solutions, combining world-class AI diagnosis software with a premier urgent care strategy advisory firm.

Before joining Intellivisit, Jeff founded Navvis Health Care in the mid-1990s as a healthcare consultancy that grew into a category leader in competitive strategy execution. After selling the company to Healthways in 2011, Jeff stayed on to help lead Healthways' population health strategy and business intelligence work with large integrated health systems.

Jeff offers clients technical expertise and critical thinking about how to identify, evaluate, and deploy technology solutions that meet the evolving business challenges presented by healthcare reform. A pioneer in industry applications of AI and big data, Jeff also brings the depth of knowledge needed to adopt the business intelligence and decision support solutions that drive performance and meet strategic objectives.

SVP, Brand & Marketing

Shelly Washburn

Shelly is a strategic marketing leader with 25 years of experience working in healthcare, academic medicine, and financial services organizations. Shelly specializes in driving brand growth by creating and delivering strategic marketing execution. With a strong customer-centric mindset, Shelly has a track record of achieving results by leading integrated marketing campaigns.

Most notably, Shelly led the marketing efforts for a large not-for-profit health system, rebranded a central Illinois-based medical school and academic physician practice into one singular identity, and drove profitable growth with go-to-market strategies for an Illinois-based community bank, resulting in 20% year-over-year growth on the company's balance sheet.